Tante777 Privacy Policy – Personal Data Protection for Malaysian Members

Introduction & Scope of This Privacy Policy

This Privacy Policy ("Policy") explains how tante777 ("we", "the Platform") collects, uses, stores, discloses, and protects your personal information when you use our platform at tante777.site.

This policy has been drafted and updated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the principal legislation governing personal data protection in Malaysia. tante777 takes seriously our responsibilities as a data controller as defined under the PDPA.

By registering an account or using any tante777 service, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our platform following any amendments to this Policy will be considered acceptance of the updated terms.

This Privacy Policy applies to all registered tante777 members in Malaysia, all visitors to tante777.site, and all individuals who interact with our platform through any channel, including Live Chat and customer support email.

Types of Personal Data We Collect

Tante777 collects the following categories of data in the course of providing services to our Malaysian members:

Tante777 does not collect sensitive data such as health information, religious beliefs, political views, or biometric data except where required by Malaysian law and with your explicit consent obtained beforehand.

How We Collect Your Data

Tante777 collects your personal data through several channels:

• Account Registration: When you complete the tante777 registration form, you are directly providing us with your name, phone number, email address, and other basic information.
• Identity Verification (KYC): Where identity verification is required under AML (anti-money laundering) compliance obligations, you may be asked to upload documents such as a copy of your MyKad.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the transaction details are automatically recorded in our system.
• Platform Usage: Your activity on the tante777 platform — including games played, bets placed, and session duration — is automatically recorded by our systems for operational and security purposes.
• Cookies & Tracking Technologies: The tante777 website uses cookies and similar technologies to enhance the user experience and for analytics purposes. Please refer to Section 8 for more information on cookies.
• Customer Support Interactions: Every Live Chat conversation and email sent to support@tante777.site is recorded for staff training and service quality improvement purposes.
• Third-Party Sources: In certain cases involving fraud prevention, tante777 may receive data from legitimate identity verification providers or fraud prevention agencies recognised in Malaysia.

How We Use Your Personal Data

Tante777 uses your personal data for the following purposes, all of which are lawful under Malaysia's PDPA 2010:

• Account Management: Creating, verifying, and managing your tante777 account, including security settings and responsible gaming preferences.
• Transaction Processing: Processing all deposits and withdrawals you make through supported Malaysian payment methods — Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
• Service Provision: Providing access to all tante777 services, including Live Casino (baccarat, blackjack), Sports Betting (Malaysia Super League, EPL, BWF badminton), e-sports (MPL Malaysia), and the VIP Rewards Programme.
• Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, bonus abuse, and the use of multiple accounts in breach of Terms & Conditions us.
• Legal Compliance: Fulfilling our obligations under Malaysian law, including PDPA 2010, KYC/AML requirements, and any directives issued by lawful Malaysian regulatory authorities.
• Service Communications: Sending important account-related notifications such as transaction confirmations, security updates, and changes to our Terms or Privacy Policy.
• Marketing (With Consent): Sending you information about tante777 promotions, bonuses, and offers that may interest you — only if you have given consent to receive marketing communications, and you may unsubscribe at any time.
• Service Improvement: Analysing platform usage patterns in aggregated, anonymized form to improve the user experience, platform performance, and the development of new features.

Sharing Your Data with Third Parties

Tante777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is an unconditional commitment we stand firmly behind.

However, in the course of operating the platform, tante777 may share your personal data with the following parties under limited and controlled circumstances:

• Payment Service Providers: Information required to process your transactions is shared with authorised payment processors, including service providers for Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and the FPX network. These providers are bound by strict confidentiality agreements.
• Technology & Software Providers: The tante777 platform uses third-party software for game operations, analytics, and security. These providers may receive limited access to data strictly as needed for their technical functions.
• Malaysian Authorities: tante777 will disclose your personal data to Malaysian authorities (police, courts, government agencies) when required to do so by law, court order, or other legally binding directive. We have no discretion to refuse such requests where they are lawfully made.
• Anti-Fraud Agency: In cases where there is reasonable evidence of fraudulent activity or money laundering, relevant information may be shared with recognised financial crime prevention agencies in Malaysia.

Data Security Measures

Tante777 invests seriously in security infrastructure to protect your personal data against unauthorised access, loss, misuse, or accidental disclosure. The technical and organisational measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your browser or app and tante777's servers is encrypted using 256-bit TLS/SSL — the same standard used by Malaysian banking institutions.
• Data-at-Rest Encryption: Personal data stored in tante777's databases is encrypted using industry-standard encryption algorithms — meaning that even if the data were somehow accessed without authorisation, it would not be readable.
• Strict Access Controls: Only tante777 staff with a legitimate business need may access members' personal data, and such access is subject to regular audits.
• Two-Factor Authentication (2FA): tante777 encourages members to enable 2FA on their accounts and mandates its use for internal staff accessing systems that store sensitive data.
• 24/7 Monitoring: Our security monitoring systems operate around the clock to detect suspicious activity, intrusion attempts, or anomalies that could pose a risk to data security.
• Regular Security Audits: tante777 conducts regular security assessments and penetration testing by independent cybersecurity experts to identify and address vulnerabilities before they can be exploited.
• Staff Training: All tante777 staff who handle personal data receive regular data protection training to ensure they understand their responsibilities and follow the correct procedures.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data security breach involving your personal information, tante777 will notify you within the timeframe required under PDPA 2010 and take immediate action to contain any damage.

Personal Data Retention Period

Tante777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected as described in this Policy, or as required by applicable Malaysian law.

Our general data retention guidelines are as follows:

• Active Account Data: Retained for as long as your tante777 account remains active and for six (6) months following account closure for customer service purposes.
• Financial Transaction Records: Retained for seven (7) years in accordance with Malaysian tax and AML legislation — even after your account has been closed.
• KYC Data: Retained for the duration of the active account plus five (5) years after account closure, in accordance with anti-money laundering compliance requirements.
• Communication Logs: Live Chat records and customer support emails are retained for one (1) year from the date of the interaction.
• Technical Data & Access Logs: Server logs and technical data are retained for ninety (90) days for security and technical troubleshooting purposes.

When data is no longer needed, tante777 will delete or anonymize it using secure disposal procedures that comply with industry standards.

Cookies & Tracking Technologies

The tante777 website uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saving your preferences such as interface language and display settings to ensure a consistent experience each time you visit.
• Analytics Cookies: Helping us understand, in aggregate and anonymous terms, how users interact with the tante777 platform — this information is used to improve the platform's design and functionality.
• Security Cookies: Used to detect suspicious activity, prevent unauthorised access, and protect your account from security threats.

You may manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the functionality of the tante777 platform. Please visit your browser's help section for guidance on managing cookies.

Your Privacy Rights Under PDPA 2010

As a registered tante777 member in Malaysia, you have the following rights regarding your personal data under PDPA 2010:

To exercise any of these rights, please submit a written request to support@tante777.site stating the right you wish to invoke and sufficient information for us to verify your identity. tante777 will respond to your request within 21 working days in accordance with the requirements of PDPA 2010.

Child Protection

Tante777 services are intended solely for individuals who are of 18 years and above. tante777 does not knowingly collect any personal data from individuals under the age of 18.

If you believe a person under the age of 18 has registered a tante777 account, please contact us immediately at support@tante777.site with the relevant details. We will investigate and delete the account along with all associated data as promptly as possible.

Tante777 uses several methods to verify a member's age during registration and may require additional document verification if there is reason to suspect that a member does not meet the minimum age requirement.

Changes to This Privacy Policy

Tante777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable legal requirements. All material changes will be communicated to you via:

• An in-platform notification on tante777 upon your next login.
• An email notice sent to the address registered on your account, at least 14 days before the changes take effect.
• An update to the "Last Updated" date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the tante777 platform after any changes take effect will be considered acceptance of the updated Policy. If you do not agree with the changes made, you have the right to close your account before they come into effect.

How to Contact Us for Privacy Enquiries

If you have any questions or concerns, or wish to exercise your privacy rights in relation to tante777's Privacy Policy, please contact our Data Protection Officer at:

• Email: support@tante777.site — please use the subject line "Privacy Data Enquiry" or "PDPA Rights Request" to help us handle your case more efficiently. We will respond within 2 business hours for general enquiries, and within 21 days for formal rights requests under the PDPA.
• Live Chat: For general privacy enquiries, you may reach our support team via Live Chat within the tante777 platform, which operates 24/7 throughout the year.

We are committed to handling every privacy enquiry with seriousness, respect, and within the timeframes required by Malaysian law. Your privacy is not merely a legal obligation to us — it is a moral responsibility we take to heart.